Privacy Commitment

Last updated: 12 October 2025

TheTutorHubs Tutoring is committed to protecting your privacy and personal data. This privacy commitment explains how we collect, use, store and protect your information in accordance with UK data protection laws.

Data We Collect

Data Type	Purpose	Legal Basis	Retention
Name, email, phone	Communication and service delivery	Contract performance	Duration of service + 2 years
Address	Billing and correspondence	Contract performance	Duration of service + 2 years
Learning progress data	Tailoring tutoring sessions	Legitimate interest	Duration of service + 1 year
Payment information	Processing payments	Contract performance	7 years (legal requirement)
Website usage data	Improving user experience	Consent (cookies)	Up to 12 months

Your Rights ▼

Under UK data protection law, you have the following rights:

The right to access your personal data
The right to rectification of inaccurate data
The right to erasure in certain circumstances
The right to restrict processing
The right to data portability
The right to object to processing based on legitimate interests
The right to withdraw consent at any time

To exercise any of these rights, please contact us at info@thetutorhubs.uk.

How We Protect Your Data ▼

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or damage.

These measures include:

Secure encrypted connections for data transmission
Access controls limiting who can view personal data
Regular security assessments and updates
Staff training on data protection obligations
Secure backup and recovery procedures

Sharing Your Data ▼

We do not sell or rent your personal data to third parties. We may share your information only in the following circumstances:

With tutors assigned to your sessions, to the extent necessary for service delivery
With payment processors to handle transactions securely
With service providers who assist in operating our website and business, under strict confidentiality agreements
When required by law or to protect our legal rights

Cookies and Tracking ▼

Our website uses cookies to improve your experience. You can manage your cookie preferences through the banner displayed on your first visit.

For more information, please see our Cookie Guide.

If you have any questions about this privacy commitment or how we handle your data, please contact us:

Email: info@thetutorhubs.uk
Phone: +44 20 7946 0958
Address: 42 Kensington High Street, London W8 4PF, United Kingdom

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached.